ac new jersey foxwoods casino connecticut

Have a complaint - I'll listen to YOUR side of the story and suggest the best way to resolve the situation to YOUR satisfaction. Hungry - tell me what you're after and I'll make suggestions INCLUDING the price bracket. Hit that big jackpot or winning hand - I'll give you a BIG congratulations (and then remind you NOT to give it all back to us): we'll even escort you to your car: just ask. Sore feet made you take your shoes off (bare feet are NOT allowed) - I'll follow my request that you put your shoes on with the offer of a band-aid or two. Taking a break and want to chat - you can bend my ear for a minute or two and I'll actually listen.

Current / Retired military - I will shake your hand, THANK you for your service and listen to any stories you care to share: you're my heroes. Look lost - not only will I ask if you need directions but I'll give you a map of the property as well. Taking a selfie or picture of your companions (allowed everywhere but on the gaming floors) - I'll roll up on you and offer to take one for (all of) you.

I primarily work the gaming floors and never miss an opportunity to surprise a guest with a 'Happy Birthday' or Wedding Anniversary congratulations. The complex is amazing and a destination all in itself.Īs a former player and current Foxwoods Team member (Security) I can assure you that caring for our guests is our top priority. There is not enough wait staff in the casinos but that is a minor issue. The only negative to the whole stay was, maybe, finding the type of drink we wanted. Service was excellent in the restaurants and the hotel. As for dining, there were more than enough options from elegant to casual and seating and service were no problems.

The casinos were not any worse than any other casino we've been in and there was a non smoking casino section if someone felt there were issues. Our room was listed as non smoking and smelled like it. Absolutely no worse than any other casino or hotel. Pack your bags folks because nothing could have been farther from the truth. After reading all the reviews I was expecting a smoke filled casino, room and all common areas, long lines for dining and general rudeness.

At the time we booked the trip is was with some concern based on many of the reviews written about the resort. I'm not a big one to write reviews but Foxwoods needs some better press.

Ac new jersey foxwoods casino connecticut